News

- International customers rejoice! I will now be adding your tracking number to your order status once an item ships. This will require me to manually enter all numbers to orders individually ( so please be patient)  but i think it will lighten some of the email duties for me. Hopefully it will balance out with the added bonus of happier customers.  After you get an order fulfillment email , allow a few days for me to mail the item. International packages require forms to be filled out and  i have to wait in line to pay for postage. This...

 The mask pre-orders ( not including rabbits) are just about all sent out, packaged for mailing or about to be finished. Hooray! Thank you for all the orders, i hope they make your Halloween that much more fun! Rabbit mask pre-orders are on schedule and will start to be mailed out next week. Half mask versions of the ornate monster mask design will be released monday the 10th.These will be sent on the normal shipping schedule of once a week, no guarantee for Halloween delivery. They will be available in DIY, silver and black/red versions.... limited numbers! Monday will also...

 Rabbit masks are up for pre-order! They are proving to be pretty popular so please get yours soon if you need it in time for Halloween! I will be offering the masks for awhile, including premade and painted masks. But this preorder is to insure folks can have these for Halloween and have enough time to assemble the mask. Older pre-ordered masks are still on the way out to customers! In fact im about to head downstairs to the basement studio to get a head start on packing for this week. This one last push should get everyone taken care...

 I keep reading that title in Seinfeld's voice.... what the deeeeal with blee blah...ok, anyway. So here's why i do pre-orders:  Apparel: Since im having my apparel done by a professional printer now*, there is a minimum number of pieces i have to order to get something made. This can be a pretty expensive investment with a slow return. Pre-orders help me gauge interest and allows early buyers a chance to get exactly what the size/color want since my stuff is made in very low numbers and is not always consistently available. After a pre-order period is closed, i send...

  My customers are super patient. It's amazing and I appreciate it. A small smattering of folks get a tiny bit antsy with ship times, which is understandable if you haven't read the F.A.Q.  I had written up a pretty long winded post about why shipping/restocking sold out stuff/ responding to emails takes awhile but looking back on it..... think less is more sometimes. It boils down to: - Demand is high ( which is awesome ) - One person running everything = slow turnaround on shipping. Remember, I'm not just shoving pre-made items into an envelope.  This article is more about...