News — DEMS THE RULES

I'm making the information that will be listed with the Seraphim helmet available here to let people have enough time to read through things. Please take a few minutes to go through everything to make your pre-order experience ( and mine) much more pleasant! Thank you! :)   A word about painted versions of this mask: I may offer painted and finished versions of this helmet in the future but will offer them as i make them- no pre-orders for finished versions. Sorry!   The DIY blank versions WILL be a limited product.   ----------------------   PLEASE read everything here...

I'm posting information here for people to review before the pre-order opens and as a reference for customers once the pre-order sells out: DIY INFO: " PLEASE read everything here carefully! Here is some info on what to expect from a pre-order: http://missmonster.myshopify.com/blogs/news/15162601-preorder-and-mask-info   As with all of my mask pre-orders there will be a 3-8 week production time. This means the time it takes for me to produce a batch of masks, not when the mask will arrive at your house. I will update abut production in the store news. Any information about shipping status, production delays or anything...

With the new mask design coming up I wanted to make sure buyers have a chance to know exactly what to expect. Participating in a pre-order is really not a daunting thing but in the interest of better serving my supporters and avoiding any misunderstandings I like to to make information as accessible, honest and clear as I can.  How it works: 1: Once the preorder is opened, you can pre-order a Do It Yourself (DIY) blank mask. They are cast in white urethane and raw cast- this means you will have to do some sanding to the edges. I...

 I hate that this needs to be said but apparently it needs to be brought up! If there are issues with your order, please let me know through the store email ( orange contact tab or reply to store order/shipping notification messages) not through a public tantrum. This shop has a one strike, you are out regarding abusive behavior. I'm here to make stuff, ship it and help with orders... my job is not to deal with behavior issues.  The second a message becomes abusive ( or even mildly snarky ) im done with communication and you will be asked...